Channel · Email

Email on the same path as voice and SMS.

Not a siloed mailbox. Outbound email sequences share lead state, consent posture, and outcomes with dialing and text — so cadences don’t become three spam machines.

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What teams use email for

Sequences

After no-answer & nurture

Continue the conversation when voice doesn’t connect — same lead, same campaign story.

Orchestration

Shared lead state

Dispositions and prioritization inform who gets email next — not a blind blast list.

Stack

With SMS & voice

One outbound path: dial, text, email — see omnichannel whitepaper.

Related

SMS & 10DLC · Platform · Omnichannel · Pricing